We are a nation of consumers and while we expect products to perform normally and safely this is not always the case. Under the Consumer Protection Act 1987 a person is entitled to make a claim against the producer/manufacturer of defective products that cause personal injury.
A product is defective if its safety falls short of what a person is generally entitled to expect.
Here is a list of just a few consumer goods that might cause personal injury:
Children’s toys, cosmetics, food products, electrical goods, applicances, furniture, drugs, cars, tools and so on.
You should always keep the product together with any original packaging and the receipt. Make sure that you keep the product and dig out the receipt or search through your bank statement to establish when you purchased the product and from whom.